Terms & Conditions

Last Updated: July 2026

Welcome to GOODLUCK. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website. Throughout this document, the terms "Company," "We," "Us," and "Our" refer to GOODLUCK, and "You," "User," and "Customer" refer to any individual accessing or using our website.

1. Website Usage

1.1 General Information

The content available on this website is provided for general information and shopping purposes only. We reserve the right to modify, update, or discontinue any content, product, service, or feature without prior notice.

1.2 Accuracy of Information

While we strive to ensure that all information on our website is accurate and up to date, we do not guarantee the completeness, reliability, or accuracy of any information, product descriptions, pricing, or images displayed on the website.

1.3 User Responsibility

Your use of any information, products, or services available through this website is entirely at your own risk. It is your responsibility to ensure that the products purchased meet your individual requirements.

1.4 Intellectual Property

All content on this website, including but not limited to text, graphics, logos, product images, videos, designs, and software, is the property of GOODLUCK and is protected by applicable intellectual property laws. Unauthorized reproduction, distribution, or use is strictly prohibited.

1.5 Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not endorse or accept responsibility for the content, products, services, or practices of any third-party website.

1.6 Prohibited Use

You agree not to use the website for any unlawful purpose or in any manner that could damage, disable, overburden, or impair our services.

2. Product Information

2.1 Product Representation

We make every effort to display product colors, designs, sizes, and details as accurately as possible. However, actual colors may vary depending on your device's display settings.

2.2 Product Availability

All products displayed on the website are subject to availability. We reserve the right to discontinue any product or limit quantities without prior notice.

2.3 Pricing

Prices listed on the website are subject to change without notice. In the event of a pricing error, we reserve the right to cancel affected orders.

3. Orders & Payments

3.1 Order Acceptance

Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel any order due to product unavailability, payment issues, or suspected fraudulent activity.

3.2 Payment Methods

Payments can be made through the payment methods available on our website. All transactions are processed through secure payment gateways.

3.3 Failed Transactions

We shall not be liable for any loss arising from payment failures, authorization declines, banking issues, or technical errors.

4. Order Cancellation

Orders may be cancelled within 24 hours of placement provided they have not been packed, processed, or shipped. Once dispatched, orders cannot be cancelled.

5. Return & Exchange Policy

Due to hygiene and safety reasons, innerwear products including briefs, panties, bras, lingerie, vests, shapewear, and similar intimate apparel are generally non-returnable.

Exchanges may be accepted only if:

  • The product received is damaged or defective.
  • The wrong product has been delivered.
  • The size delivered differs from the size ordered.

Exchange requests must be raised within 7 days of delivery.

6. Shipping Policy

Orders are typically processed within 1–3 business days after payment confirmation.

Estimated delivery timelines:

  • Metro Cities: 3–7 business days
  • Other Locations: 5–10 business days
  • Remote Areas: Subject to courier availability

Delivery timelines are estimates and may vary due to unforeseen circumstances.

7. Limitation of Liability

GOODLUCK shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

8. Privacy Policy

Your use of this website is also governed by our Privacy Policy. By using the website, you consent to the collection and use of information as described therein.

9. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts located in Kolkata, West Bengal.

10. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the contact details provided on our website.

ONLINE SHOPPING MADE EASY WITH GOODLUCK

Welcome to Goodluck, your trusted destination for premium innerwear, comfort wear, and everyday essentials for men and women. We offer a carefully selected range of quality products designed to provide superior comfort, durability, and value. Whether you're looking for daily innerwear, casual essentials, or comfortable basics, Goodluck has everything you need under one roof.


BEST ONLINE INNERWEAR STORE FOR MEN & WOMEN

At Goodluck, we believe comfort is the foundation of confidence. Our collection includes premium innerwear, vests, briefs, trunks, bras, panties, bloomers, slips, tights, and leggings designed for everyday comfort and long-lasting performance.


MEN'S INNERWEAR COLLECTION

Discover our range of men's essentials including vests, briefs, trunks, and inner garments from trusted brands. Designed for comfort throughout the day, our products provide excellent support, breathability, and durability for daily wear.


COMFORTABLE VESTS & BRIEFS

Choose from a variety of premium vests, round-neck vests, sleeveless options, briefs, trunks, and pocket innerwear designed to deliver maximum comfort and freedom of movement.


CASUAL WEAR FOR MEN

Complete your wardrobe with our collection of round-neck T-shirts, Henley T-shirts, Bermudas, and track pants. Perfect for casual outings, workouts, travel, and everyday wear.


WOMEN'S INNERWEAR ESSENTIALS

Explore our collection of women's bras, panties, bloomers, slips, and innerwear essentials designed for all-day comfort and confidence. From everyday basics to comfortable support wear, we offer products that fit your lifestyle.


LEGGINGS, TIGHTS & DAILY COMFORT WEAR

Our women's collection includes comfortable leggings and tights suitable for daily wear, work, travel, and casual outings. Designed with soft fabrics and flexible fits, they provide comfort without compromising style.


QUALITY YOU CAN TRUST

Every product at Goodluck is selected with a focus on comfort, durability, and value. We work to ensure that our customers receive reliable products made from quality materials at affordable prices.


AFFORDABLE PRICES, EVERYDAY VALUE

We believe quality essentials should be accessible to everyone. That's why we offer competitive pricing, regular discounts, and special offers across our product range.


EXCLUSIVE DEALS & OFFERS

Enjoy seasonal discounts, combo offers, special promotions, and exclusive deals on your favorite innerwear and comfort wear products. Shop more and save more with Goodluck.


SEAMLESS & SECURE SHOPPING EXPERIENCE

Our user-friendly platform ensures a smooth and hassle-free shopping journey. With easy navigation, detailed product descriptions, size guides, and secure payment options, you can shop with complete confidence and convenience.


FAST DELIVERY & CUSTOMER SATISFACTION

We understand the importance of timely delivery and customer satisfaction. Enjoy fast shipping, reliable service, and convenient support to make your shopping experience worry-free and enjoyable.


COMFORT FOR EVERYDAY LIFE

At Goodluck, we understand that the right essentials make a difference. Explore our collections and discover comfortable, affordable, and reliable products designed for everyday living.