Privacy Policy
Last Updated: July 2026
At GOODLUCK, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide while using our website and services.
1. Information We Collect
We may collect personal information that you voluntarily provide when placing an order, creating an account, subscribing to our newsletter, or contacting us.
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Payment Information (processed securely through payment gateways)
- Order History
2. Automatically Collected Information
When you visit our website, certain information may be collected automatically through cookies and analytics tools.
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Time Spent on the Website
- Referral Sources
3. How We Use Your Information
We use the information collected to:
- Process and deliver your orders.
- Provide customer support.
- Send order confirmations and updates.
- Improve our products, services, and website experience.
- Prevent fraudulent transactions and enhance security.
- Send promotional offers and marketing communications (with your consent).
4. Payment Security
We do not store your complete credit card, debit card, UPI, or banking information on our servers. Payments are processed through trusted and secure third-party payment gateways that comply with industry security standards.
5. Cookies
Our website may use cookies and similar technologies to improve user experience, remember preferences, analyze website traffic, and enhance website functionality. You may choose to disable cookies through your browser settings, though some website features may not function properly.
6. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share information only with:
- Payment gateway providers.
- Shipping and logistics partners.
- Technology and service providers assisting our operations.
- Government authorities when required by law.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission is completely secure.
9. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. We will make reasonable efforts to respond to such requests in accordance with applicable laws.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites. We encourage users to review the privacy policies of any third-party websites they visit.
11. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
12. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page along with the updated revision date.
13. Contact Us
If you have any questions regarding this Privacy Policy or the way we handle your personal information, please contact us through the contact details provided on our website.